Privacy Policy

1. Introduction

At Club VC Travel, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our website, you agree to the terms outlined in this policy. If you disagree with any part of this Privacy Policy, please refrain from using our platform.

2. Information We Collect

We collect both personal and non-personal information to provide you with a seamless experience on our platform.

• Personal Information: When you register, book a service, or contact us, we may collect personal details, such as:

  • Full name
  • Email address
  • Phone number
  • Billing and payment details (including credit card information)
  • Travel preferences and any other relevant details

• Non-Personal Information: We may collect non-identifiable information, such as:

  • Browser type
  • Device information
  • IP address
  • Pages visited on our website
  • Cookies and other tracking technologies

3. How We Use Your Information

We use the information collected to provide, maintain, and improve our services, as well as to ensure a personalized experience for you. Specifically, we use your data for:

• Processing bookings: To manage and confirm your reservations, process payments, and provide customer support.
• Communication: To send booking confirmations, updates, or any necessary information related to your transactions.
• Marketing: To provide you with relevant offers, promotions, or updates that may interest you. You can opt-out of marketing communications at any time.
• Analytics: To analyze usage trends, improve our website’s performance, and understand user behavior for better services.
• Security: To safeguard your personal information and prevent fraud or unauthorized access.

4. Sharing Your Information

We respect your privacy and only share your information under the following circumstances:

• Third-party service providers: We may share your information with service providers, such as tour operators, payment processors, or accommodation services, to fulfill your booking or service request.
• Legal requirements: If required by law or government authorities, we may disclose your information to comply with legal obligations, protect our rights, or respond to a legal process.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small text files stored on your device that help us remember your preferences and deliver relevant content.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain features and functionality on our site.

6. Security of Your Information

Club VC Travel takes reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We implement appropriate technical and organizational measures, such as encryption and secure servers, to safeguard your data.

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request to view the personal information we hold about you.
• Correction: If you believe any of your personal information is inaccurate or incomplete, you can request correction.
• Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations.
• Restriction: You can ask us to restrict the processing of your personal information under certain circumstances.
• Objection: You have the right to object to the processing of your data for direct marketing purposes.
• Portability: You can request the transfer of your personal information to another service provider.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, your data will be securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party websites or services. Club VC Travel is not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such data from our systems.

11. Changes to This Privacy Policy

Club VC Travel reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, with the updated date indicated at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: [email protected]